About Maximus

Maximus Facilities Group, Everett, Massachusetts
4 Service
Divisions
Our Story

We Grew Trade by Trade — Because Our Clients Asked Us To.

Maximus started in Everett as a cleaning operation serving multifamily communities. Cleaning got us into the building. Then a property manager asked whether we could paint, because scheduling the painter was breaking her turnover calendar. Then carpet. Then the repairs and the punch-list carpentry that no vendor wanted to own.

Each division was added because a client needed it. That is why there are now four, and why the make-ready trades can be scheduled and delivered inside one organization rather than coordinated across several.

Maximus today is an integrated facilities partner for multifamily property management — delivering contracted janitorial and common-area programs, apartment turnover and make-ready, and specialty property services across Everett, Boston, Cambridge, Somerville, Malden, Medford, Chelsea, Revere, Beverly and Waltham.

4

Service Divisions

Greater Boston

Multifamily Focus

What We Stand For

How We Operate

Six operating principles that describe how work is scoped, supervised, documented and invoiced.

Documentation Over Assurance

Quality-control procedures may include supervisor review, photographic documentation, completion verification and corrective follow-up when required. The service record is what you review, rather than a report of it.

One Scope, One Schedule, One Invoice

Vendor fragmentation is your problem to endure and our problem to solve. Integration is not a convenience here — integration is the product.

Compliance Is Not Paperwork

Lead-safe practice on pre-1978 housing, documented internal compliance procedures, and a deliberate boundary around licensed trade work. In Massachusetts these are not formalities.

The Unit Is the Unit

We measure ourselves per unit delivered, not per hour billed. That is why our incentive and your incentive point in the same direction.

Supervised and Accountable

Maximus manages and supervises field operations under documented internal procedures, and controls the approved scope and schedule from the first walk to the closing review. Scope, scheduling, supervision, documentation, quality control and invoicing remain with Maximus.

Structured Internal Systems

Maximus uses structured internal workflows and digital tools to coordinate scheduling, service documentation, quality control and billing, so a service record can be produced from the same place the work was dispatched.

Accountability

Who Owns What

Four divisions could easily mean four people to contact. The account structure is built the other way around: one point of contact for you, one supervisor per trade, and a quality review function held separately from the crews performing the work.

Maximus Your Account Lead

Your Account Lead

One Point of Contact

Maximus Division Supervisors

Division Supervisors

One Per Service Division

Maximus Quality Review

Quality Review

Held Separately From the Crew

Insured and documented facilities work
Our Commitment

Insured, Documented and Accountable

Maximus reinvests in the infrastructure that makes a facilities operation reliable at scale: documented procedures, supervisor training, quality review, equipment and fleet, and the insurance and documentation package institutional vendor programs require.

  • Commercial InsuranceCommercial general liability and workers' compensation coverage maintained in accordance with Massachusetts requirements.
  • Operational Supervision and ComplianceMaximus Facilities Group manages and supervises field operations under documented internal compliance procedures. Applicable insurance, licenses, certifications and scope-specific qualifications are reviewed as required for the work performed. Maximus remains responsible for scope, scheduling, supervision, documentation, quality control and client accountability.
  • Specialty and Regulated WorkWork requiring a specific license, certification or specialty qualification is performed in accordance with applicable requirements, with credentials reviewed as required.
  • Written Safety ProgramA written health and safety program that field personnel are trained against and supervisors are accountable for.
  • Massachusetts Lead-Safe PracticeWork in pre-1978 housing is performed in accordance with the Massachusetts lead program, which is separate from and stricter than the federal rule.
  • Certificates of Insurance on RequestCertificates issued to property managers on request, with additional insureds named where the service agreement requires it.
  • Institutional Vendor OnboardingMaximus maintains the insurance and documentation package that institutional vendor onboarding programs require.
Request a Facilities Proposal

Let's Talk About Your Property.

Whether you manage a single community or a Greater Boston portfolio, send us a property and a scope. We will walk it, scope it, and return a written proposal.