Business Unit 04

Light Maintenance and Unit Readiness, Documented and Closed Out

The cabinet door that won't close. The missing closet rod. The towel bar torn out of the drywall. The door that binds. Individually trivial — collectively, the reason units don't get shown.

Punch-list items rarely fall within a single-trade scope, so they typically land on your on-site maintenance technician, who is already carrying occupied-unit work orders. The unit waits on a queue that has nothing to do with its condition. That is the gap this division exists to close.

Preventive Maintenance

Catch It Before It Becomes a Capital Event

A failed caulk line in October is a water-damaged ceiling in January. Our preventive maintenance contracts put a scheduled, reported round on your property so the small items are found by us rather than by a resident.

• Scheduled Monthly RoundsSmall issues caught before they become capital events — and logged against the property record whether they were fixed on the spot or flagged.
• Seasonal Inspections Built for New EnglandCaulking, weatherstripping, sealing, lighting and common-area condition, timed to the freeze-thaw cycle rather than a generic national checklist.
• A Written Report After Each VisitWith photographs, including items flagged for your licensed trades — so the escalation reaches you documented, not as a phone call.
• Scheduling Priority for Contract ClientsProperties on a maintenance contract receive scheduling priority during periods of high turnover volume, which is the point in the year when scheduling capacity matters most.